Ordered chair from North Lakes store.
Order taken, money paid, no chair, no response from store, now no store!!
Recommend to other customers in this situation to lodge complaint with OFT, may get a class action going and hopefully a refund. Not holding my breath, and be careful owner may be operating under new name.
Got taken for $1670 by Custom Sofas North Lakes. Money paid, shop has closed permanently, no goods delivered. See Facebook reviews of Custom Sofas.
Logan shop has same deals, different franchisees, may be better but be very wary of buying anything on order. Would recommend store stock only.
We will never buy from them again.
Extremely disappointed with the after sales service. We have emails stating they’d ordered a repair kit to repair tears in a leather lounge that we purchased and now they have said they will no longer repair it.
They are no longer communicating with me after I kept having to contact them. I have been very patient as we purchased in January and received the lounge in June. .