Water Lounge Spa
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*Edit to Respond to Water Lounge Spa (1/16/2024): Hi Zuyi, I appreciate the due diligence in your response. Having lived in Chinese-speaking countries for years, I know there are cultural differences in conversation styles. But even in China/Taiwan, in my experience, a massage is NOT a place to having a conversation. I've also never been smacked on the head during a massage. Further, the fact that he is married makes it EVEN stranger that he was asking me to hang out when he's off work and telling me that I'm cute (followed by asking if I understood this statement when I stayed silent). I'm sure Leo is a skilled masseuse and would be a match for a male client. But since I was so uncomfortable for the last half of the massage, I can't even recall his massage skill--and I left feeling far worse than when I went in. Honestly, I'd rather not run the risk of having to interact with Leo again. I'm sure you'll understand why I wouldn't feel comfortable going back to get a massage, even from a female masseuse. Hope that other female clients paired with Leo have a much better experience than I did. --------------------------------------------------------------------------- Original Review (1/14/2024): Watch out for the male masseuse, Leo. My experience with him was massively uncomfortable and invasive. Massage started silent (because who wants to carry a conversation during a massage?), but halfway through Leo asked me what ethnicity I was, which alone was strange. Worse still, once he found out I could speak Chinese, he kept trying to talk to me for the rest of the massage: - asking me abt my job and income - asking my age and what kind/cost of apartment/house I live in - asking me about my preference in men - asking if I would date a Chinese man Then he suggested that I come by on his days off to hang out? He even paused the massage, walked around and had me look at him, as if to consider him for a date. After I declined, he lightly SMACKED my head (like in an admonishing way). I think it was his style of flirting? At different points after that head smack, he commented on my body shape and how “cute” I am—when I didn’t respond, he asked me if I understood his compliment. Incredibly uncomfortable. Keep in mind, all of this occurred while I was UNCLOTHED. I couldn’t even comfortably report this to the woman at the front desk because Leo hovered nearby the entire time. Overall, SUPER UNCOMFORTABLE and disappointing to experience. I had heard good things of this place but now I don’t know if I would risk it again. 2 stars because the reception lady was very friendly and quick to lead me to the massage room. The room itself was comfortable and the music was pleasant. Just my experience with Leo was incredibly invasive and violating.
منذ 2 اشهر
I was in San Francisco for a dance festival. I had the best massage here after a weekend of all night dancing.
منذ 4 اشهر
What a great spot! They had last-minute availability, were so friendly throughout, and our masseuses did an amazing job. We really appreciated the effort put in. Worth a try if you’re in the area. We hope to make it back!
منذ 5 اشهر
Best massage EVER. Staff is so friendly and accommodating. You will not regret this experience.
منذ 6 اشهر
This place is a hidden gem. Got here was greeted and went into the Himalayan salt sauna. Then got our massages. Then massages were so relaxing and after the whole thing it was soooooo relaxing walked out relaxed tired and stress free. Will definitely come again
منذ 8 اشهر
I've been coming here for years. Best full body massage anywhere. Solo or couples, male or female...one hr massage, esp. deep tissue is fantastic for athletic, blue collar, pain MGMT. Clean and spotless. Treat yourself, you deserve it!
منذ 8 اشهر
I scheduled an appointment for an hour foot massage. After waiting more than 20 minutes with my feet in the warm water, I got up, put my shoes on and walked out with a refund. I wouldn't consider this place again. Plus their tipping note in the front - $45.00 one hour foot massage and they are asking $15 and above. Seriously? 30+% for a tip.
منذ 9 اشهر
Best massage of my life. I can’t wait to come back to this spa. Friendly staff, professional, and clean environment. I can’t recommend them enough.
منذ 10 اشهر
Spa experience was good but there’s an issue with the tip with front desk. You will be forced to give a lot of tip. Spa itself is pretty expensive so it didn’t make sense to give a hefty amount of tip.
منذ حوالي سنة
I ask for a regular swedish massage which cost $89/hr. My experience was far from a swedish massage. I would say the overall massage is below average for the price.
منذ حوالي سنة
I went with my mother in law on a Groupon. Honestly such a great experience considering it was my first time getting a full body massage and I got to experience the sauna. Such a great experience. One thing I'll say is that it's a bit dated. BUT the massage was well worth it. Joanne did my massage and I didn't care much for my foot massage but the full body was worth it. She told me what areas were really tense and suggested what I could do in between visits should I come back. And she was so kind and patient and really catered to my needs. I will come back again. And will go back to the Millbrae site just for her. I'm not sure about the other site but the parking was very easy and not too hard to find. She helped a lot with the tension in my shoulder. Honestly I never had such a good rest after my visit. Also, the sauna was so incredible. There was crackers and water. And I really loved the crackers. Professional picky eater here. So I'm glad I went and will go again.
منذ أكثر من 1 سنة
Not bad for the price. But it smelled like moth balls and tiger balm. They did an awesome massage though. Definitely got my neck back without pain
منذ أكثر من 1 سنة
Wonderful massage and impressive salt sauna! I thoroughly enjoyed my massage and will be back soon!
منذ أكثر من 1 سنة
The massage was really good. The sauna and the interior design needs some work.
منذ 1 سنة 2 سنوات
This is a professional massage lounge. The masseuses are very good. My wife and I have enjoyed the couples massage, and enjoyed it thoroughly. There is street parking and a parking area on the side of the building. I intend to go back.
منذ 1 سنة 2 سنوات
I stumbled upon this gem today and was blown away. The customer service at the front desk was great, the price was incredible and the massage was so good! I will definitely be back and can’t wait to try the salt steam room next time . Thank you!!!!
منذ 1 سنة 2 سنوات
I went in there for a foot reflexology but the masseuse ended up doing so much more and for that I was grateful. The front desk receptionist was pleasant.
منذ حوالي 2 سنوات
After several month of muscle tightness, my massage was amazing. Wish I had longer than an hour.
منذ حوالي 2 سنوات
Great place for a Deep Tissue Massage. I highly recommend Ana for a deep tissue massage. She is very professional at what she does. I go there often now days.
منذ اكثر من 2 سنوات
I will give zero star for the attitude of the receptionist if I can. We ask for the available packages for the couple massage. And the lady basically told us to check online and not waste her time. Then she repeatedly asked us how many people? For three times. (How many people do you expect from a COUPLE?) and then we told her it is two. We were in the car and the signal cut off a little bit so she may not hear it clearly. Then she accused us of being rude and angry and directly hung up. I mean, come on….
منذ اكثر من 2 سنوات
My go to for massages. Friendly staff, good setting, super fair pricing, and they normally have some type of special going on to help you save money. If you're getting a foot massage, ask for Peter, my girlfriend and mom recommend him. I've been probably more than 5 times and its always been relaxing and enjoyable.
منذ اكثر من 2 سنوات
I and my partner got a couples massage. The pressure used for both of us was a bit too much. Instead of feeling relaxed my partner got back & neck pain the next day. Also the masseuse were talking all the time during the massage thus not making it very relaxing. The best part of the massage was the hot stone.
منذ اكثر من 2 سنوات
Massage was so so. I paid for the hot stones and essential oils and neither were used. After the massage was over I wanted a refund for those items and the front desk person wanted me to come back the next day and to pay for another massage and they would use them then. No. Thanks
منذ اكثر من 2 سنوات
Great massage at a really good price. Very friendly staff. The sauna room and massage room were very clean. They play relaxing music. My therapist, Sunny was very friendly and communicative throughout - checking in on if the pressure and temperature right. Will definitely go back! The only issue I had was that the rooms weren’t sound proof so you could hear people in the hallway when they’re talking - although there wasn’t much talking in general and they do play music in the rooms to drown out the noise.
منذ اكثر من 2 سنوات
Consistently good massages, friendly staff, easy availability on weekends.
منذ 1 سنة 3 سنوات
I did not feel safe during my treatment.
منذ 1 سنة 3 سنوات
Good massage place with friendly and accommodating staff. The place was very clean and they followed all the covid19 safety protocols. I had a great massage that helped me relax and momentarily forget about the pandemic.
منذ حوالي 3 سنوات
Good massage at a fair price given the area. The place was nice and clean and the setting was relaxing with soothing music.
منذ اكثر من 4 سنوات
There are so many Spa in the Millbrae area. But this is the biggest. I came from China and this is the only one seems like the one in my hometown. And it was really quiet. Private room and great massage. I tried the whole body massage and the European facial at the same time. It was relaxing and detoxing. I also get a package for the next five round. Definitely recommend it!
منذ اكثر من 4 سنوات
I like Amy’s facial! Go ask her! She is best!
منذ 1 سنة 5 سنوات
Recently opened spa that provides massage only. What I mean is that the Water Lounge Spa in San Mateo actually has hot tubs. This place has none of that so the name is a bit misleading. They have both single and couples rooms. We signed up for a couples massage through Groupon to try it out. Amy and Angel came in and started working on us without asking any questions. They did check on pressure now and the and both were very good therapists. They appear to host a Friday night dance party. At least that’s what the sign says so plan your massage accordingly.
منذ حوالي 5 سنوات
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